Enterprise Rent-A-Car

Reviews about Enterprise Rent-A-Car

• Audrey Munzker

  Oct, 31 2018
  ★ ★ ★ ★ ★
  I've rented from several Enterprise locations and this one has been the best. The others pressure you to take the insurance and other stuff, I've even had them just initial stuff and later realize it's extra charges for insurance I declined! This location was great! Fast, no issues whatsoever!
• Christy Caudle

  May, 10 2018
  ★ ☆ ☆ ☆ ☆
  Awful customer service, confusing, and so very unorganized. The call center lined up a rental that wasn't even available at the location I requested and rental car pickup was lined up at wrong location even after I had verified it with representative over phone prior to pickup. Employee from pickup location called me 3 different times during the day to rearrange pickup time because they didn't have a car available for me yet. Employee left a not-in-service return phone number on voicemail and was difficult to reach when calling back to automated answering service. I showed up at one location and had to drive to another to pickup rental car that then they had given to another customer once I got there, so they had to put me in an 'upgrade'. Will not be a repeat customer.

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